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Frequently Asked Questions

musicoop.com Frequently Asked Questions
Effective: January 3, 2006

This page contains Frequently Asked Questions by our members.
Accounts

Q: Is my personal information safe and secure?
A: Yes no one will see your registration information. There is a privacy setting option for each profile only allowing communication and profile viewing by those marked as your friends. For more details view out Private Policy.

Q: I accidentally entered in my gender wrong how can I change it?
A: Send an email to SkiGuy and ask him to change it for you.

Q: How do I change what is displayed in my profile?
A: To edit your profile, first click on "My Profile" at the top nav bar, then "Edit Profile" in your profile. You can also customize your profile using html code, CSS, or javascript (like Myspace.com). When you do insert new media into your profil (flash movies or games, music videos, sound files) please insert their code into the 'Media' field on your 'Edit Profile' page. I try to keep a page available for users that keeps track of the most popular CSS code used (click here).

Q: How do I add colors, fonts, sizes and urls to profile, posts and signature?
A: You can modify the text and fonts on your profile by using html. If you don't know html there are free online editors that can help. example: (click here).

Q: How big of a picture can I upload?
A: Idealy, the picture you submit should be 140kb to 300kb. If you don't know how to resize it, the easiest way to do it is;
Open it up in MS Paint
ctrl+w and change the size depending on how much bigger it is... usually 50x50 works well.
If you change it, and there's still something wrong, don't keep changing it, that'll distort the picture and ruin it. Start from scratch, do a ctrl +z and try another size. Or for those of you using Photoshop, go to Image --> Image Size --> change the percentage, and save.

Q: I just tried to upload a picture and it says it needs to be in JPG or JPEG format. It already is! What do I do?
A: Please open your picture in MS paint and resave it as JPEG. If it is a .jpeg, then it's over 100kb (see above to find out how to fix it).

Q: I uploaded a new picture, but it still shows my other one of my profile. What do I do?
A: This means that your pages aren't refreshing. Try refreshing your pages (F5, CTRL+F5. ALT+R, hit the refresh button on your toolbar, or right click and select refresh). And make sure to do it on the page that's not refreshing. If none of those worked, you should check your settings;
Internet Explorer --> Tools --> Internet Options --> Under the General Tab --> Under Temporary Internet Files --> Settings --> Make sure automatically is checked, then click ok. Remember that this is just your computer it's happening on, and everyone else can see your new picture. Please don't keep resubmitting your picture.

Q: What if I want to reset my rating?
A: To reset your rating, go to My Profile, and then click on the reset rating button. This will bring you to a page with the rules to it, and then by clicking the next link to continue, it will reset your rating.

Q: How do I add more then just three photos to my musicoop profile?
A: First you'll need a site to store your photos on for example www.photobucket.com . Once you create an account at 'photobucket.com' or a similar site, it will give you a URL for other people to go and look at your photos.

Note: To make your photobucket pictures viewable to the public:
log into your photobucket.com account then click on 'account options' then scroll down to 'Album Options' now select 'Make public'.

Q: How do I become the Main Featured member and what is it exactly?
A: It depends on your over all rating and the preference of the site owner SkyGuy.

1. Eligibility. To be eligible to become the Main Featured for the week you must have a relatively high rating, an appealing profile, membership for at least a week, more then one photo in your profile, a music media file in your profile, and genuine looking photos.

2. Limitations. The site has the right to cancel or change the main featured member's featured status at anytime. Being a main featured member lasts a week. This doesn't mean that you won't be chosen to be the main featured again in the future.

Please contact us with any questions regarding these Terms and Conditions by sending an email to admin at musicoop.com.

Q: I'm a parent, what is there to protect my childrens privacy?
A: musicoop.com strongly recommends talking to your children about the dangers of the internet, just as you would talk to them about strangers in public, guns, drugs, etc. We have put together the following page about COPPA, which includes links to the FTC's website which contains Other resources on this subject. Information about COPPA.

Q: What if I have a problem?
A: All problems can easily be dealt with by contacting musicoop admin.

Q: How do I enable musicoop.com chat by enabling popup windows on my browser?
A: musicoop.com used pop windows that alert users when they have an incoming chat request and to use the chat window and it's features. To enable your browser to allow popup windows follow the instructions below.

  • Enabling popup windows in Mozilla Firefox: Open Firefox, in the top menu select 'tools', 'options', 'content', and uncheck 'Block popup windows'.
  • Enabling popup windows in Netscape: Open Netscape, in the top menu select 'tools', 'options', 'site controls', then uncheck 'Allow unrequested pop-up windoes'.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

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